Our tech support staff are available 24/7/365, we support clients in industries that never sleep, including hospitality and telecommunications facilities. If we can address and resolve every customer inquiry on a single interaction, we will.
NETWORK & IT SUPPORT
We’re well versed in file system layout & hierarchy, installation practices, scripting, security & administration, and can ensure your systems are clean, up-to-date and secure. We’ll be the safety net that keeps you up and running.
We take ownership of the inquiries and will minimize bouncing customers from agent to agent – we will do our best to find resolutions the first time, and will follow up with your clients to ensure any pending inquiries have been resolved.
Our VAs will help you with the small, but important tasks that eat up your time. Focus on your core business while your VA handles things like phone calls, emails, calendar management, arranging travel, project management,and more.
We would be happy to chat about your project and needs, let us know what you are looking for and we can develop a solution that suits your particular needs.